Rules & Information
Policies
Please read all policies carefully before scheduling. These requirements exist to keep your dog — and every dog we work with — safe and healthy.
Important: All required paperwork and vaccination records must be submitted before your appointment will be confirmed. If you do not receive a confirmation, we have not received your paperwork.
In-Home Training, Puppy In-Home & Day Training
Service Area
We currently serve the Greater Orlando area (within 20 miles of downtown Orlando) for regular in-home training and puppy in-home training. If you are outside of this area, please contact us at [email protected]. If we are unable to help you, we can put you in contact with a qualified trainer who can.
Booking Your Package
When booking an in-home day training package, in-home training package, or in-home puppy package, you will book the first day of the package using those service descriptions. Once you have booked the first session and paid, our system will add credits to your account. You can then schedule the remaining sessions via "Pre-Paid In-Home Session." Please speak to your trainer about scheduling your remaining sessions.
Required Paperwork — 48-Hour Deadline
You must send a copy of your dog's vaccination records as well as the required paperwork at least 48 hours prior to your scheduled appointment. Please send both to [email protected]. Your appointment is not confirmed until all paperwork has been received.
Behavior Modification
Veterinary Collaboration Strongly Recommended
We highly suggest having a Veterinary Behaviorist or General Veterinarian on your team for behavior modification cases. If you were referred by your vet or a veterinary behaviorist, please note who referred you when scheduling.
Initial Consultations Are Via Zoom
All initial Behavior Modification consultations are conducted via Zoom video call. This is required to begin any of our Behavior Modification Programs. All paperwork must be submitted prior to your scheduled session or your session being approved.
Service Area
Our service area for Behavior Modification is wider than our in-home services. We take clients on a case-by-case basis outside of the typical service area. If you were referred by Dr. Honeckman or another Veterinary Behaviorist, we will accommodate you regardless of distance.
Board-N-Train Program
Dog Temperament Requirements
All dogs entering the Board-N-Train program must get along well with other dogs and people, and must not be stressed by new environments. We do not accept aggressive, extremely anxious, or fearful dogs into our Board-N-Train programs.
Alternative for Fearful or Aggressive Dogs
We are always happy to assist you with Behavior Modification for your fearful, anxious, or aggressive dog outside of the Board-N-Train program through private sessions in your home.
Health Requirements
Required Vaccinations
All dogs must have current proof of the following vaccinations on file before any in-person session begins.
Before Your First Session
Required Paperwork
All clients must complete our information and release form before their first session. Please download, complete, and email it to [email protected] at least 48 hours before your appointment.
Download Required PaperworkReady to Get Started?
Once you've reviewed all policies and have your paperwork ready, head to the booking page to schedule your first session.